Okybet takes your personal data extremely seriously. This policy clearly outlines what information we collect, why we collect it, and how it is kept secure.
Every transaction and data exchange on okybet is encrypted with 256-bit SSL. Bank-grade security keeps your information completely unreadable to others.
Only the information that is strictly necessary is collected. No excessive or irrelevant data is gathered.
You have full rights to view, correct, or delete your own data — and you can make a request at any time.
OTP-based two-factor authentication protects your account from unauthorized access.
Okybet does not sell your personal information to any advertiser or third party.
Okybet complies with international data protection standards. Every process is transparent and fully documented.
When you register and use okybet's services, various types of information are collected — either automatically or directly from you. We always aim to collect only what is strictly necessary to provide our services.
| Data type | When collected | Required? |
|---|---|---|
| Identity information Full name, date of birth, National ID |
During registration and KYC verification | Yes |
| Contact Information Mobile number, email |
At registration | Yes |
| Financial Information bKash/Nagad number, transaction history |
At the time of payment | Yes |
| Device Information IP, browser, device model |
Automatic on every login | Partial |
| Gaming History Bet amounts, game preferences, session duration |
Auto-tracked during gameplay | Automatic |
| Support Conversations Chat & email content |
When contacting support | Optional |
Okybet does not collect your full credit card or bank account details. Payments are processed through mobile banking (bKash/Nagad) gateways, and complete card or account data is never stored on our servers.
Every piece of data okybet collects has a specific, legitimate purpose behind it. We never collect data for the sake of it. The use of each data type is clearly outlined below.
Okybet never sells or rents your data to third parties for advertising. Promotional emails or SMS are sent solely for okybet's own offers, and you can unsubscribe at any time.
Okybet may share data with third parties on a limited, need-to-know basis, with strict confidentiality agreements in place in every case.
Never shared: Your personal information is never sold or transferred to advertisers, data brokers, social media companies, or any commercial third party.
Okybet does not retain any data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal requirements |
| Transaction history | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years | AML compliance |
| Gaming logs | 2 Years | Dispute Resolution |
| Support Conversations | 3 years | Quality of service assurance |
| Cookie Information | Up to 1 year | Performance Improvement |
After an account is permanently closed and the mandatory retention period ends, all personal data is securely deleted or anonymized.
Okybet uses cookies and similar technologies on its website to keep the platform running properly and to enhance your experience. The purpose of each cookie is clearly explained here.
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain site features to stop working.
Okybet believes your data belongs to you. It is our responsibility to ensure you have full control over your own information.
You may request to know what data okybet holds about you.
You may request corrections to any inaccurate information.
You may request deletion of your data within legal limits.
You may temporarily pause the processing of certain data.
You can export your data in a structured format.
You can object to your data being used for any specific purpose.
To exercise any of your rights support@okybet.betto send us an email or reach us via live chat. We typically respond within 30 business days.
Okybet employs multi-layered technical safeguards to protect your data, all built to the highest industry standards.
In the event of a data breach, okybet will notify affected users and, where applicable, the relevant regulatory authority within 72 hours. If you notice any unusual activity on your account, contact support immediately.
Okybet will never ask for your password, OTP, or payment PIN over the phone or via chat. Any such request is always a sign of fraud.
Okybet does not collect or process data from anyone under the age of 18. Age verification is mandatory at registration, and if a user is found to be a minor, their account will be closed immediately and all collected data will be deleted.
If you are aware of any underage person holding an account, please support@okybet.betto let us know.
Okybet may update this Privacy Policy when necessary. For significant changes, you will be notified in advance via SMS to your registered mobile number or through an app notification.
Continued use of okybet after a policy change constitutes your acceptance of the updated terms. If you object to any changes, you have the option to close your account.
For any privacy-related questions, requests, or complaints, please contact our dedicated privacy team:
After logging in to okybet, go to "Account Settings" or the "Responsible Gaming" section to access these tools. You can set three types of limits there:
These limits are entirely private and cannot be seen by the support team. For more details, visit our Responsible Gaming View page.
Enabling 2FA on okybet is straightforward. Go to "Account Settings" → "Security" → "Two-Step Verification". An OTP will be sent to your registered mobile number — use it to activate 2FA.
Once enabled, every login will require both your password and a one-time OTP sent to your mobile. This means even if someone knows your password, they cannot access your account without your phone.
What should you do if you lose your phone? Get a new SIM and contact support. You can regain access through KYC verification. Keep the email you used at registration active — it serves as your backup recovery option.